Introduction
This Privacy Policy outlines how HomeLegalGuidePro, a digital legal support platform for real estate transactions in Switzerland, collects, uses, protects, and shares user data. It is designed to inform individual property buyers and sellers, real estate professionals, and legal advisors about their rights and our responsibilities under the Swiss Federal Act on Data Protection (FADP) and relevant GDPR standards.
Privacy Policy
We collect personal data strictly necessary to facilitate legal consultations, contract drafting, regulatory compliance, and property transaction guidance. Data may be gathered via forms, user accounts, emails, and client interactions. Types of data processed include:
Identification: Name, ID documents, postal address, email, phone
Property and Legal Data: Deeds, notarial contracts, due diligence materials, land registry entries
Communication: Client-lawyer correspondence, call recordings, consultation notes
Payment Information: Invoicing records, payment confirmations, billing address
Website Interaction: Usage logs, session data, device/browser type
Collected data is stored on secure servers located within Switzerland and the EEA. We retain data for as long as legally required by cantonal and federal laws concerning legal and notarial transactions, or until a client requests deletion where permissible.
GDPR
Under the GDPR, applicable to clients located in or conducting business with EU residents, you have the following rights:
Access your stored data
Request corrections or deletion
Restrict or object to processing
Port your data in structured format
Revoke consent at any time
File a complaint with a data protection authority
We only process your data if there is a valid legal basis, which includes:
Contract performance (e.g., handling your real estate transaction)
Legal obligations (e.g., anti-money laundering checks, notarization laws)
Legitimate interests (e.g., platform operation, fraud prevention)
Explicit consent (e.g., newsletters or optional services)
To exercise your rights, contact privacy@homelegalguidepro.ch. We respond to verified requests within 30 days, in compliance with GDPR and Swiss law.
Cookie Policy
4.1 Types of cookies used
Our website uses a limited set of cookies to ensure usability and enhance service quality:
Essential Cookies: Authentication tokens, language settings, document viewing permissions
Performance Cookies: Load balancing, crash logs, service latency metrics
Preference Cookies: User dashboard configurations, contract template preferences
Analytics Cookies: Visitor flow tracking (only with user consent)
4.2 How to disable cookies
Users can manage cookie preferences through their browser settings or via our cookie banner. Declining optional cookies will not impact essential functionality but may limit personalization or analytics tracking. Cookies that are legally required for digital service operation will remain active by default.
Third-Party Disclosure
We may share personal data with third parties under strict confidentiality agreements only when necessary for the following purposes:
Legal Execution: Collaboration with notaries, real estate attorneys, or cantonal land registry offices
IT Services: Hosting providers, encrypted cloud storage, document e-signature tools
Regulatory Compliance: Tax authorities, financial intermediaries, AML auditors
Contractual Fulfillment: Payment processors or integration partners, as specified in service agreements
We never sell, rent, or otherwise commercialize user data for advertising or profiling purposes.
Data Security Measures
HomeLegalGuidePro implements robust security measures to protect all personal and transaction-related data:
AES-256 encryption for document storage and transmission
Swiss-based ISO 27001-certified data centers
Strict role-based access controls and regular access audits
Automatic session timeouts and forced HTTPS across all user sessions
Penetration testing and incident response procedures
Mandatory staff training on legal confidentiality and data protection
Data breaches are reported in accordance with Swiss and EU notification requirements.
Effective Date
This Privacy Policy is effective as of June 24, 2025. We may revise this policy periodically to reflect legal updates or service modifications. Users will be notified via website announcements or email updates. Continued use of our platform after changes constitutes acceptance of the revised terms.